Privacy Policy
Thank you for visiting The Expat Midwife. This Privacy Policy explains how personal data is handled when you send a general enquiry, download a resource or browse this website. Last updated: 22 October 2026.
1. Data controller
The data controller is Costanza Salvatoni — The Expat Midwife, based in Verona, Italy. For any privacy question or request, please write to costanza.salvatoni@gmail.com.
2. Information collected
The enquiry form collects your name, email address, preferred language and an optional general message, together with your privacy acknowledgement, an enquiry reference and the submission time. Please do not send health information, pregnancy details or medical records: the form is not intended for medical advice or emergencies.
3. Purpose and legal basis
Your details are used only to receive, manage and reply to your enquiry, and to protect the form against automated abuse. Your data is not used for marketing. Health information is not requested; if it is shared inadvertently, it is used only as needed to reply and is not retained beyond that purpose.
4. Storage, access and service providers
Enquiries are stored securely in the website’s database, hosted by Lovable, and are not publicly accessible. Access is limited to authorised administrators. Email notifications are sent through Lovable’s email service; internal notifications go to costanza.salvatoni@gmail.com (Google Gmail) and contain only an enquiry reference and language, not your name, email or message. A confirmation email is sent to the address you provide.
5. International transfers
Some service providers may process data outside the European Economic Area. Where this happens, transfers rely on the safeguards provided under the GDPR, such as adequacy decisions or standard contractual clauses.
6. Retention
Enquiries and related email correspondence are kept for six months after the last correspondence and then deleted, unless a longer period is required by law. Backup copies and technical logs held by service providers are removed according to their own limited retention cycles.
7. Cookies and analytics
Google Analytics is used to understand website traffic and loads only if you accept analytics cookies. Advertising features are disabled and form contents are never sent. Analytics cookies (_ga and _ga_*) last up to six months. You can change or withdraw your choice at any time via Cookie settings in the footer. The website also uses strictly necessary storage: your language preference, your cookie choice (kept for six months) and a short-lived security cookie (enquiry_source, up to one hour) that helps prevent spam submissions. Web fonts are loaded from Google Fonts, and hosting processes basic technical information such as IP address and browser type to deliver the website securely. The free checklist can be downloaded directly, without providing any personal details.
8. Your rights
You may request access to, correction or erasure of your data, restrict or object to its processing, and request data portability. Where processing is based on consent, you may withdraw it at any time without affecting earlier processing. Please write to costanza.salvatoni@gmail.com; requests are normally answered within one month. You also have the right to lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali) or another competent authority. No automated decision-making or profiling takes place.
9. Providing information and changes
Name, email, preferred language and privacy acknowledgement are needed to send the enquiry form; the message is optional. This policy may be updated from time to time; the date above shows the latest version.